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Support for shared mailboxes

Office 365 shared mailboxes are very useful. Unfortunately, they do not load outlook web add-ins right now: see http://stackoverflow.com/questions/35059067/make-outlook-add-ins-working-with-office-365-shared-mailboxes/35065215
This would be terrific to have add-ins for such mailboxes especially for all CRMs related apps

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Benoit Patra shared this idea  ·   ·  Flag idea as inappropriate…  ·  Admin →

81 comments

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  • Kalyan commented  ·   ·  Flag as inappropriate

    Hi

    I have updated outlook to 1904 version and tested in May 2019 shared calendar add-in is working. It suddently stopped working in the month of June. Does this feature removed from preview ? How do i find out about this feature being removed or for troubleshooting any information exists ?

    Thanks

  • Karin commented  ·   ·  Flag as inappropriate

    Hi, is there any update on when this will be available in targeted release/general availability? Also, is joining the Office insider program a requirement for testing this feature? the documentation only says "may have to join".

  • RAsta commented  ·   ·  Flag as inappropriate

    Is there already a targeted release date for this feature? We've been using it since April in the Insider version of Outlook and would love to use our add-in productive.

  • DCQ commented  ·   ·  Flag as inappropriate

    This would be a big relief for my daily work flow. I manage multiple inboxes and rely on using trello and wunderlist boards to add emails as todos. Right now I have to log in with a different computer to use the plug-ins and add them to trello/wunderlist.

  • Derek_M commented  ·   ·  Flag as inappropriate

    This is definitely a must for add-ins like Phish Alert or Junk Email Reporting.

  • Chris Corcoran commented  ·   ·  Flag as inappropriate

    Our company has an App (CloudExtend Outlook for NetSuite) and our customers are asking about this daily.

  • RAsta commented  ·   ·  Flag as inappropriate

    Did anyone manage to read the current email in a shared mailbox (JS: office.context.mailbox.item) with the SupportsSharedFolders set to true or is it still not possible?

  • Anonymous commented  ·   ·  Flag as inappropriate

    This issue is crippling add-ins that help with team-based workflows that use a shared mailbox. How am I supposed to use a shared mailibox for client's requests with one of the workflow-oriented add-ons? Come one, please!!

  • RAsta commented  ·   ·  Flag as inappropriate

    Definitely a must since add-ins are extremely useful to solve enterprise problems like workload etc. But without being able for shared mailboxes this isn't useful for most cases.
    An update would be very much appreciated.

  • Anonymous commented  ·   ·  Flag as inappropriate

    The ability for an outlook add-in to work with shared mailboxes would be something we would use all the time as we rely upon shared mailboxes and apps a great deal, but there are problems using them both together.

  • SimonM commented  ·   ·  Flag as inappropriate

    Hi Office Extensibility Team,

    Please provide an update on when this will be reviewed and possibly implemented.

    To some of the earlier comments, what's the point of user voice if the #1 request is ignored for years with no update?

    Regards,
    Simon.

  • Anonymous commented  ·   ·  Flag as inappropriate

    I can see that this is request is now in its third year. Such a shame its has not been resolved yet. I would be interested to understand how we can work around this issue if there is no fix, without resorting to a third-party solution or re-engineering our business processes.

  • Anonymous commented  ·   ·  Flag as inappropriate

    Most of our SPAM appears on old Shared Mailboxes - so yes we need this

    Please escalate

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