Support for shared mailboxes
Office 365 shared mailboxes are very useful. Unfortunately, they do not load outlook web add-ins right now: see http://stackoverflow.com/questions/35059067/make-outlook-add-ins-working-with-office-365-shared-mailboxes/35065215
This would be terrific to have add-ins for such mailboxes especially for all CRMs related apps
Benoit, thanks for your feedback! This is an interesting idea and we’ve added it to our backlog.
Office Extensibility Team
We would use this feature all the time. Please add it
David Hinselwood commented
A large number of teams in our organization use shared mailboxes - not having this feature is a serious impediment to any future worflow efficiency programmes we undertake.
Rick Goud commented
@Microsoft team. I think many people would appreciate if you would give a reaction on this thread. As you see many people are waiting for this for over two years. It beats the purpose of this UserVoice if the voice of the user is ignored and/or not treated with respect. At least that is my opinion.....
I agree, we have several shared mailboxes in our organization the we utilize to create cases/tasks. This feature worked fine with the manually installed plugin but does not work with the add-in created in O365 Admin Portal. Looking forward to hear that this has been fixed.
Richard Pendlebury commented
This is a much-needed feature. I hope we see some progress soon.
Any updates on an ETA for this feature request?
Its almost two years, since the Office Extensibility Team responded with "in Backlog".
Carrie Warolin commented
Our Web Department shares several mailboxes. The add-ins are very much needed in our organization.
Joe McGee commented
Add us to the list, we make use of shared outlook accounts and could use this add-in.
Michael Terodde commented
We also need this urgently. Would be great, if you could prioritize this feature.
Yes please. This is a must in call centre/help desk environment.
This feature is a most for large enterprises which uses Shared Mailboxes for all customer oriented communication.
Jeremy Brewer commented
Having the report message add in work in group boxes and shared mailboxes is important, not just in the individual mailboxes. Hoping you can enhance the tool to include this functionality.
Frank Rodriguez Mukai commented
Yes, need this!! Would be great
Filip S. Adamsen commented
This is a huge issue for us as well. To work around this issue we have had to build and maintain VSTO COM Add-in versions for all our Outlook add-ins. This complicates rollout at almost all of our enterprise customers!
Holl, Friday night calling me thanks for
Tobias Houweling commented
If this feature could be added, lots of our issues would be resolved - this would boost the Outlook satisfaction level of our users drastically (especially assistants).
Any update on this?
Hello, is this feature coming anytime soon?
Peter CHEUNG commented
Hello there. How's this now? BTW, it is very strange that the add-in can be opened in shared mailbox on Win 10 Outlook desktop client, but not on Win 7
Is there any update on this request, of is there a workaround to use this in FAT clients?