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Support for shared mailboxes

Office 365 shared mailboxes are very useful. Unfortunately, they do not load outlook web add-ins right now: see http://stackoverflow.com/questions/35059067/make-outlook-add-ins-working-with-office-365-shared-mailboxes/35065215
This would be terrific to have add-ins for such mailboxes especially for all CRMs related apps

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    Benoit Patra shared this idea  ·   ·  Flag idea as inappropriate…  ·  Admin →

    29 comments

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      • Max commented  ·   ·  Flag as inappropriate

        Please add as soon as possible! If you use a shared mailbox in a team you can either open it as a shared folder in your mailbox (BUT THEN THE CATEGORIES DO NOT SHARE) or you can open it as a second mailbox (BUT THEN THE ADD-INS DO NOT WORK). This is kind of sad when you need to use both.

      • Erlend commented  ·   ·  Flag as inappropriate

        Please add this feature, the use case is really important for our add-in. Our customers use several shared inboxes and public folders for entire departments or functions, and this is exactly where we need our add-in to be available.

      • Anonymous commented  ·   ·  Flag as inappropriate

        Agreed, please fix this ASAP
        Many wonderful add-ins but quite useless if they don't work in shared mailboxes :-/

      • Urfan Durrani commented  ·   ·  Flag as inappropriate

        We need a specific add-in (salesforce Inbox) to work on shared mailboxes (e.g. sales@ and support@)
        It is hampering our adoption. Is it true that this works on outlook for MAC and not windows?

        Please fix this

      • Sara commented  ·   ·  Flag as inappropriate

        Can't believe this. I have just spent days learning all about an an add-in and a new application. Now I find I can't use it across multiple email accounts within Outlook so will need to find another email client

      • Serdar commented  ·   ·  Flag as inappropriate

        if one user reads the message the others should still see the email as unread!!! there is no option like this.!

      • Garry Brady commented  ·   ·  Flag as inappropriate

        This works fine on the Mac version of Outlook but unbelievably not on the Windows version. We really need this to support our cross platform team.

      • Anonymous commented  ·   ·  Flag as inappropriate

        Please fix this ASAP. We use a number of delegated mailboxes it would be much easier to use if we could use add-ins, particularly one to add in templates.

      • rlee commented  ·   ·  Flag as inappropriate

        Please fix this ASAP. We use a number of delegated mailboxes it would be much easier to use if we could use add-ins, particularly one to add in templates.

      • Mahendar commented  ·   ·  Flag as inappropriate

        Very important and useful ask! This would immensely help in extending access to delegates.

      • Gaurav Rihan commented  ·   ·  Flag as inappropriate

        Very important and useful ask! This would immensely help in extending access to delegates.

      • Tedd Fox commented  ·   ·  Flag as inappropriate

        OMG why would this NOT be already there?!?!
        This is like the paramount enterprise use case.

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