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Support for shared mailboxes

Office 365 shared mailboxes are very useful. Unfortunately, they do not load outlook web add-ins right now: see http://stackoverflow.com/questions/35059067/make-outlook-add-ins-working-with-office-365-shared-mailboxes/35065215
This would be terrific to have add-ins for such mailboxes especially for all CRMs related apps

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    Benoit Patra shared this idea  ·   ·  Flag idea as inappropriate…  ·  Admin →

    50 comments

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      • David Hinselwood commented  ·   ·  Flag as inappropriate

        A large number of teams in our organization use shared mailboxes - not having this feature is a serious impediment to any future worflow efficiency programmes we undertake.

      • Rick Goud commented  ·   ·  Flag as inappropriate

        @Microsoft team. I think many people would appreciate if you would give a reaction on this thread. As you see many people are waiting for this for over two years. It beats the purpose of this UserVoice if the voice of the user is ignored and/or not treated with respect. At least that is my opinion.....

      • sshakenbake commented  ·   ·  Flag as inappropriate

        I agree, we have several shared mailboxes in our organization the we utilize to create cases/tasks. This feature worked fine with the manually installed plugin but does not work with the add-in created in O365 Admin Portal. Looking forward to hear that this has been fixed.

      • SvenC commented  ·   ·  Flag as inappropriate

        Any updates on an ETA for this feature request?

        Its almost two years, since the Office Extensibility Team responded with "in Backlog".

      • Joe McGee commented  ·   ·  Flag as inappropriate

        Add us to the list, we make use of shared outlook accounts and could use this add-in.

      • Anders commented  ·   ·  Flag as inappropriate

        This feature is a most for large enterprises which uses Shared Mailboxes for all customer oriented communication.

        Anders

      • Jeremy Brewer commented  ·   ·  Flag as inappropriate

        Having the report message add in work in group boxes and shared mailboxes is important, not just in the individual mailboxes. Hoping you can enhance the tool to include this functionality.

      • Filip S. Adamsen commented  ·   ·  Flag as inappropriate

        This is a huge issue for us as well. To work around this issue we have had to build and maintain VSTO COM Add-in versions for all our Outlook add-ins. This complicates rollout at almost all of our enterprise customers!

      • Tobias Houweling commented  ·   ·  Flag as inappropriate

        If this feature could be added, lots of our issues would be resolved - this would boost the Outlook satisfaction level of our users drastically (especially assistants).

        Any update on this?

      • Peter CHEUNG commented  ·   ·  Flag as inappropriate

        Hello there. How's this now? BTW, it is very strange that the add-in can be opened in shared mailbox on Win 10 Outlook desktop client, but not on Win 7

      • Roel commented  ·   ·  Flag as inappropriate

        Is there any update on this request, of is there a workaround to use this in FAT clients?

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