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Support for shared mailboxes

Office 365 shared mailboxes are very useful. Unfortunately, they do not load outlook web add-ins right now: see http://stackoverflow.com/questions/35059067/make-outlook-add-ins-working-with-office-365-shared-mailboxes/35065215
This would be terrific to have add-ins for such mailboxes especially for all CRMs related apps

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    Benoit Patra shared this idea  ·   ·  Flag idea as inappropriate…  ·  Admin →

    66 comments

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      • Urfan Durrani commented  ·   ·  Flag as inappropriate

        We need a specific add-in (salesforce Inbox) to work on shared mailboxes (e.g. sales@ and support@)
        It is hampering our adoption. Is it true that this works on outlook for MAC and not windows?

        Please fix this

      • Sara commented  ·   ·  Flag as inappropriate

        Can't believe this. I have just spent days learning all about an an add-in and a new application. Now I find I can't use it across multiple email accounts within Outlook so will need to find another email client

      • Serdar commented  ·   ·  Flag as inappropriate

        if one user reads the message the others should still see the email as unread!!! there is no option like this.!

      • Garry Brady commented  ·   ·  Flag as inappropriate

        This works fine on the Mac version of Outlook but unbelievably not on the Windows version. We really need this to support our cross platform team.

      • Anonymous commented  ·   ·  Flag as inappropriate

        Please fix this ASAP. We use a number of delegated mailboxes it would be much easier to use if we could use add-ins, particularly one to add in templates.

      • rlee commented  ·   ·  Flag as inappropriate

        Please fix this ASAP. We use a number of delegated mailboxes it would be much easier to use if we could use add-ins, particularly one to add in templates.

      • Mahendar commented  ·   ·  Flag as inappropriate

        Very important and useful ask! This would immensely help in extending access to delegates.

      • Tedd Fox commented  ·   ·  Flag as inappropriate

        OMG why would this NOT be already there?!?!
        This is like the paramount enterprise use case.

      • Anonymous commented  ·   ·  Flag as inappropriate

        This feature is something that is very crucial for executives with multiple PA's as well as department groups to collaborate and work more efficiently.

        Please add this feature, it is needed.

      • Anonymous commented  ·   ·  Flag as inappropriate

        In a world where many people support a few mailboxes, this is a key feature that is needed

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