Allow administrators to pin Office Add-ins
With the preview release of "the new Outlook" on OWA, Office Add-ins are now buried in the drop down context menu in an email. Additionally, it appears they do not follow the same behavior of Outlook on the desktop, where Office Add-ins will show in the larger ribbon if used more frequently.
According to this article, Office Add-ins can be pinned if they are used frequently:
If you were using add-ins in the classic Outlook on the web experience, they will show up pinned next to mail actions or in the drop-down menu once you open an email in the new experience. You can also install more add-ins from the Office Store—simply open an email, click the drop-down menu, and select Get Add-ins. Once installed, add-ins will show up in the drop-down menu. You can also choose to pin frequently used add-ins.
While I can instruct users to pin this for themselves, it does not appear that Office Add-ins can be pinned by an administrator.
For this feature, it would be great for administrators to be able to customize which add-ins are immediately available to the user by pinning them. Office Add-ins being buried in the menu of OWA is not helpful in this regard.
If you can enable an Add-in via the M365 portal then surely you can add a setting to enable how it appears in OWA. I've got a 3rd party company provide me a powershell script but that isn't working for us.The fact that a non another company has to come up with a solution for what Microsoft themselves should really be doing is really unfair on anyone who's trying to utilise Microsoft's own product...
Since this is a useful feature, Microsoft will take another three years to implement it
G par commented
Agreed. Why is this not an option
"It would be great for administrators to be able to customize which add-ins are immediately available to the user by pinning them. Office Add-ins being buried in the menu of OWA is not helpful in this regard"
This should be a NO-Brainer, Admins should have full authority in their environment. Please allow this ability..
Yes, really is not helpful, this new "feature". I would expect this sort of surprise from IBM but not from Microsoft. Come on meow.