Remove Add-in 'Update' message. It causes friction and support efforts for our customers!
Whenever we submit a 'manifest' update of our products, customers get an 'Update' message instead of getting the Add-in loaded. Considering that we publish many updates that do not require a 'Manifest' change and hence do not trigger an 'Update' button, we find this technical driven 'Update' button of little to no use at all. Especially in our scenario, where we deliver Add-ins to thousands of users across our many customers. The individual user did not purchase nor deploy the Add-in, and hence has difficulties in comprehending the reason and origin of this 'Update' button/message. We try to limit the times we need to update the manifest file but obviously can not avoid it over time.
Additionally, the user gets no option other than to update or not use the add-in at all. This update policy seems quite harsh for changes as light as a pixel change in an icon. We would like to see a more granular approach here that will spare users from seeing 'Update' messages - at least for users that get the Add-ins via centralized deployment.
I totally agree with this suggestion.
I agree 100 percent!
At least there should be a possibility to let administrators approve the update for the whole tenant.